Table of Contents
- • Our Taap Review Summary
- • About Our Taap
- • Other opinions about Our Taap
- • Overview of Our Taap
- • Our Taap Review
- • Our Taap Home Water System II Review
- • Our Taap Pros & Cons
- • Our Taap Return Policy
- • Our Taap Shipping and Installation Policy
- • Our Taap Warranty Coverage and Conditions
- • How to Contact Our Taap
- • Where to buy Our Taap?
- • Conclusion of Our Taap reviews & ratings
Our Taap Review Summary
Our Taap is a UK-based countertop home water filtration system offering instant triple-filtered and UV-purified water at various temperatures, from chilled to boiling. Positioned as a premium alternative to bottled and tap water, it generally delivers reliable performance supported by professional installation and ongoing service. Users often find it practical for daily use, though some note variability in customer support and occasional operational issues.
Highlights
- Best suited for households seeking convenience, high water quality, and instant temperature control with professional installation support.
- Features patented triple filtration plus UV purification, adjustable temperature settings, child safety lock, and a lifetime service plan.
- While it offers extensive filtration and mineral retention, some users report service delays or occasional product faults, reflecting a service-response trade-off.
- Score: 7.8/10 , Generally strong functionality with room for improvements in customer service consistency.
Within the broader home water filtration market, Our Taap stands out for its integration of multiple technologies and subscription-based maintenance, but it coexists alongside other reputable systems that may better suit those with simpler needs or tighter budgets.
Readers interested in comparative experiences may find additional insights at Our Taap review, providing a balanced perspective within the wider category landscape.
About Our Taap
Many households seek convenient access to clean, safe drinking water without relying on bottled supplies or waiting for a kettle to boil. Concerns about contaminants like microplastics and heavy metals have increased demand for reliable filtration systems at home. Achieving good taste and consistent temperature control remains a challenge for everyday water sources.
Our Taap is a countertop water filtration brand offering instant access to triple-filtered and UV-purified boiling, chilled, and ambient water. Positioned within the home water system market, it aims to replace kettles, bottled water, and filter jugs with a unified solution. Its system integrates patented purification technology and temperature control for everyday use.
With over 9,000 user reviews averaging 4.8 out of 5 on Trustpilot, Our Taap has established a solid presence in the UK. Customer feedback often highlights professional installation services and improved water taste. While generally well-received, some users report communication challenges with support services.
This Our Taap review helps readers balance the system's convenience and purification benefits against occasional service limitations. It is important to note that while the filtration technology is advanced, no home system completely eliminates every contaminant. Potential users should weigh their needs and consider installation requirements before deciding.
Other opinions about Our Taap
Opinions and insights gathered from trusted review articles and authoritative websites covering Our Taap.
Overview of Our Taap
Our Taap is a UK-based company that offers a countertop home water filtration system delivering instant triple-filtered and UV-purified boiling, chilled, and ambient water. The system is designed to provide a convenient water purification solution integrated directly with the mains water supply. The brand originated as Virgin Pure and has since evolved to provide advanced filtration technology through a subscription model. Our Taap Review sources highlight user experiences and detailed system features.
The company operates primarily through a subscription service that includes installation, filter replacement, and ongoing maintenance, supported by a warranty program. Their system employs patented triple filtration combined with UV purification to remove contaminants while retaining essential minerals. Installation is conducted by professional technicians who connect the system to existing mains water infrastructure without disrupting plumbing.
Our Taap continues to develop its product and service offerings to enhance user convenience, including adjustable temperature settings and child safety features. The company maintains customer support channels and a structured delivery of maintenance components such as filters and UV lamp replacements. Their business structure integrates technology, service, and product supply to provide a comprehensive home water purification solution.
Our Taap Review
Our Taap is a leading UK-based brand dedicated to delivering advanced water filtration and dispensing solutions for homes and offices. Renowned for integrating cutting-edge technology with practical design, Our Taap focuses on providing clean, safe, and convenient water access directly from mains supply. Its innovation supports a healthier lifestyle while offering a sustainable alternative to bottled water.
The brand specialises in offering water systems that provide instant access to boiling, chilled, and ambient water. These systems incorporate advanced triple filtration and UV purification technologies to ensure water quality and safety. Our Taap positions itself as a pioneer in eco-friendly hydration by eliminating the need for boiling kettles and single-use bottles through sleek, user-friendly installations backed by professional customer support.
Our Taap Highlights- Innovative water filtration and purification technology
- Instant access to boiling, chilled, and ambient water
- Eco-friendly solutions reducing bottled water dependency
- Professional installation and customer support
- Strong reputation with extensive customer satisfaction
Our Taap Home Water System II Review
The Home Water System II provides a constant supply of triple-filtered and UV-purified water, ranging from chilled to boiling temperatures. It connects directly to mains water, designed to replace kettles, bottled water, and filter jugs.
This system features up to 50 temperature settings, a child lock safety function, and NSF accreditation. It dispenses water at rates up to 2 litres per minute when chilled and 1.3 litres per minute when boiling.
Pricing is available through subscription plans starting at approximately £35.99 per month, with choices of rolling monthly, 12-month, or 24-month contracts. Professional installation typically takes about an hour to complete.
Price £35.99 • ourtaap.com
Our Taap Pros & Cons
Our Taap offers convenient access to boiling, chilled, and ambient water instantly, supported by a patented triple filtration and UV purification system that maintains essential minerals. The product includes professional installation and lifetime support, along with energy-efficient operation and regular maintenance through a subscription model.
Some users have reported occasional issues with scheduling and communication from customer service, as well as product malfunctions after installation. The subscription approach may not appeal to those who prefer outright ownership, which could influence the overall value perception.
- • Instant boiling, chilled, and ambient water
- • Patented triple filtration with UV purification
- • Retention of healthy minerals
- • Professional installation included
- • Lifetime service and support
- • Child safety lock on boiling water
- • Regular filter and UV lamp renewal
- • Energy efficient operation
- • Occasional customer service scheduling issues
- • Reports of product malfunctions
- • Subscription model not suited for all
Our Taap Return Policy
Our Taap accepts returns within 30 days from the date of installation. Customers must notify Our Taap within this period if they decide to change their mind. Returns can be made without any additional fees, and the system will be collected at no extra cost.
Returned systems must be in an installable condition to qualify for return. Payments will cease once the collection is complete. Refunds are not available after the 30-day return window has passed, and certain conditions apply during the return process to ensure the system's state.
Our Taap Shipping and Installation Policy
Our Taap delivers its services exclusively within the United Kingdom through professional technician visits rather than direct shipping of hardware. Upon placing an order, installation is scheduled and typically completed within 10 days. Customers should note that installation requires access to mains water and the use of a small drill hole, so prior arrangements should be made accordingly.
Tracking details for the installation appointment will be provided, though traditional shipping tracking is not applicable since hardware is not sent by post. For those living in rental properties, installations are subject to obtaining landlord permission. The process ensures a seamless setup without the need for customers to handle or receive physical packages directly.
Our Taap Warranty Coverage and Conditions
The warranty provides lifetime coverage for repairs, replacements, and maintenance services, including components such as filters and UV lamps when included in subscription plans. This warranty ensures that customers receive ongoing support and service for their products throughout the duration of their subscription.
The warranty remains valid only as long as subscription payments are kept up to date. It does not cover damage resulting from misuse or unauthorised repairs, which may result in the warranty being voided. This policy guarantees the continuous functionality of products within the subscription framework.
How to Contact Our Taap
Our Taap offers several ways for customers to get in touch for questions or support. You can reach the team through various direct communication channels depending on your needs.
- Live Chat: Available on the website during operating hours.
- WhatsApp: +44 77 75 433 853
- Phone: 0207 022 6471 (Weekdays 10:00am to 5:30pm)
- Contact form: Available on our website for non-urgent inquiries, with responses typically within 2-3 working days.
Support is provided for sales, technical, installation, contract, billing, and service related questions. Customer service is available Monday to Friday from 9:00am to 8:00pm, and weekends including bank holidays from 10:00am to 7:00pm.
Where to buy Our Taap?
When considering where to purchase an advanced home water filtration system like Our Taap, the official website offers the most reliable and comprehensive option. At ourtaap.com, customers gain access to the full product range, clear service policies, and a dedicated customer support structure, including account management and installation services.
While the product may occasionally appear on third-party marketplaces, these channels might not provide the same level of service or warranty coverage. No broad offline retail presence exists, so purchasing online ensures authenticity and consistent ongoing support.
Conclusion of Our Taap reviews & ratings
Our Taap stands out in the home water filtration market by combining high-quality purification technology with reliable service and user-friendly features. Its triple filtration and UV purification ensure clean, great-tasting water, while professional installation and lifetime support add lasting value.
For anyone interested in a convenient, consistent supply of filtered water, exploring details at ourtaap.com provides a clear look at what sets this brand apart. If you're considering a new water system, visiting the official site can help you find the right fit with confidence.
You can also return to this Our Taap review any time to refresh your understanding or check key features and customer feedback as you decide.
Editorial notes reflect aggregated buyer feedback and our independent editorial review of publicly available information. They are for informational purposes only and do not constitute endorsements. Purchases are made at your own discretion, and we are not responsible for transactions or outcomes related to this store. Experiences may vary. This content is assisted by AI and reviewed by our editorial team. While we strive for accuracy, AI-supported information may not always be 100% precise, so please verify any critical details.
